Faqs

1. What are the shipping charges?

Shipping within India for orders above Rs. 1,999/- is free . For orders below Rs. 2000/- flat shipping of Rs.100/- is chargeable. For deliveries within India all taxes and duties are included in the price of the product listed on the Website.

International Shipping is charged at INR 1400 . In case of International order, all shipments will be clubbed and sent together . For deliveries outside India, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.

2. How long will it take for my order to be delivered ?

Order is processed and made ready within 48 hours from order confirmation and Estimated delivery time is 5-7 working days for domestic orders . We partner with reputed courier services, so that your products reach you on time.

3. What should be done if my package is opened or tampered?

We suggest you do not receive an open or tampered packet and inform us on info@mryga.com. In case you receive the open and tampered package ,you need to share the images of outer package and video at the time of opening the packet on info@mryga.com within 24 hours of delivery.

4. What is the cancellation policy?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by contacting us at info@mryga.com
No request for cancellation will be entertained after 24 hours of placing the order.

5. What shall be done if order shows delivered but didn’t arrive?

We request you to share screenshot of message you received on info@mryga.com within 24 hours.

6. What is the return and exchange policy?

At MRYGA we offer 3-day exchange policy from the day of the date of delivery of your order . For exchange request please drop us email (Mentioning order number ) at info@mryga.com with an image highlighting the issue within 48 hours of order delivery.

Need Help?

      Phone

+91-844 883 2764 (operating hours only)

      Email

info@mryga.com

Customer Service operating hours :
Monday - Friday
09:00 AM to 06:00 PM (IST).
Closed on Saturday Sunday and
Public Holidays.